Dinkum Fair is binding arbitration baked right into your accepted bids. When a dispute arises on site, you have a clear, fast, and enforceable path to resolution — no lawyers, no injunctions, no months of waiting.
A single payment dispute — even one you'd win — can freeze your cash flow for a year and cost more in legal fees than the contract was worth. Dinkum Fair changes that calculus entirely.
For Subbies & Tradies
Getting stiffed on the back end of a job is a story every subbie knows. The Main Contractor disputes the variation. The scope "wasn't agreed." Your invoice sits unpaid for 90 days while you carry the labour and materials costs yourself.
With Dinkum Fair enabled on your contract, if the scope was documented in the Dinkum platform — in the tender, in the accepted bid, in the chat — you are backed up. The arbitrator reviews the evidence and makes a binding call.
For Builders & Developers
A subbie who threatens to stop work pending a payment dispute can bring a whole programme to a halt. In a development with financing, that's not just inconvenient — it's catastrophic. A court injunction can freeze your project for months.
Dinkum Fair gives both parties a private, fast path to resolution that keeps the site moving. Sub-trade disputes go to arbitration in days, not to the High Court in twelve months.
Simple Process
When you create or accept a tender on Dinkum, you'll see the option to enable Dinkum Fair. Both the issuer and the contractor must elect to opt in. Once both parties accept, the arbitration agreement is embedded in the contract automatically. No separate paperwork required.
When a disagreement occurs — a scope variation, a withheld payment, a quality dispute — either party can tap "Invite Mediator" from within the Dinkum message thread. The full chat history, documents, photos, and bid records are already logged and accessible to the arbitrator. You don't need to gather evidence — it's already there.
TenderAll Limited steps in as the independent arbitrator. We review all platform-recorded evidence — the tender terms, the accepted bid, all communications, and any uploaded files. We then issue a binding written determination. Both parties are legally bound by this outcome. The process is typically complete within 5–10 business days.
Sign up free. Enable Dinkum Fair on your next tender.
Binding arbitration agreement. By electing to enable Dinkum Fair on a contract, both the issuer and the contractor are entering into a binding arbitration agreement governed by the Arbitration Act 1996 (NZ). This agreement is a legally enforceable contract.
Waiver of litigation rights. You are explicitly waiving your right to resolve any dispute arising from the specific contract through traditional court litigation, including the District Court, High Court, or Disputes Tribunal, in respect of that contract only. This waiver applies to both parties equally and covers all disputes arising from the contract, including disputes over scope, payment, variations, defects, and completion.
TenderAll Limited as sole arbitrator. TenderAll Limited acts as the sole, independent arbitrator for all Dinkum Fair disputes. We will not act as an advocate for either party. Our determination is based solely on the evidence presented within the Dinkum platform and any additional materials submitted during the arbitration process.
Decisions are final and binding. The written determination issued by TenderAll Limited is final, conclusive, and binding on both parties. There is no appeal mechanism within the Dinkum Fair system. An award may only be challenged in a court of competent jurisdiction on the limited grounds available under the Arbitration Act 1996 (NZ), such as serious procedural irregularity.
Scope of this agreement. The arbitration agreement applies only to disputes arising from the specific contract on which Dinkum Fair was enabled. It does not affect any other commercial or legal relationship between the parties.
This page provides a summary description of the Dinkum Fair service for marketing purposes only. It does not constitute legal advice. You should seek independent legal advice before entering into any binding arbitration agreement if you are uncertain of its effects. Full terms are incorporated into your Dinkum contract at the time of opt-in.